As their business began to grow, this medical services company knew they needed to mature their technology and security. More clients, more staff, and more data meant more moving parts, and more risk. They wanted to make things easier to manage, more efficient day-to-day, and most importantly, more secure.

Without an in-house IT team, they needed a simple, reliable setup that could protect their data and keep everything running smoothly, without getting in the way of their work.

The Challenges They Were Facing

Like many small businesses, they were doing their best with what they had, but there were some key gaps:

• Their security software was out of date and no longer up to the job

• They didn’t have centralised protection for emails or devices

• User accounts weren’t properly secured, leaving them open to phishing

• And they had no real backup system in place, which put important files at risk

What CYBR Did to Help

We stepped in to set up a secure, scalable system using Microsoft 365 Business Premium, designed to keep their team productive while tightening security across the board.

Protecting Devices & Logins

• Replaced outdated antivirus software with Microsoft Defender for Business

• Cancelled unnecessary additional subscriptions (and got them a refund)

• Rolled out Multi-Factor Authentication to all users

Making Email Safer

• Optimised email settings to better catch phishing and junk mail

• Enabled DKIM signing and set up a DMARC policy to protect their domain

Creating a More Professional, Secure Setup

• Set them up with Microsoft 365 and a custom domain

• Created secure user accounts and proper admin controls

• Configured security defaults for added baseline protection

• Integrated OneDrive for more accessible and reliable file storage

Planning for the Future

• Recommended upgrading to Windows 10 Pro from Windows Home

• Advised preparing for a Windows 11 upgrade ahead of Windows 10 end-of-life

• Put a backup system in place using external hard drives and Windows File History, including off-site storage for CAD/CAM files

The Outcomes

With their new setup in place, the business:

• Has a stronger security baseline

• Knows the risks: how to identify them and how to mitigate them

• The technology is supporting the organisation rather than hindering it

• Prepared for future growth, tech upgrades, and whatever comes next

Want to build a smarter, more secure setup for your business?